Your Image Can Obtain or Shed You Customers

Exactly what image do you and your people represent to your prospects and clients? Here's a situation that occurred to me recently and ideally you'll glean useful little company ideas that will make you money rather of costing you cash.

January is always a great time to grab bargains so when I noticed that 2 popular blind companies were marketing 35 % off their blinds, I chose to offer them a call ... and it was a fascinating experience.

Business One.

This individual showed up on time which in itself is a big bonus. She was dressed in an expert way and was very effective in her manner. I understood exactly what I desired and all Mary needed to do was measure up and offer the quote. She was exceptionally useful and enjoyable to deal with. I stated to Mary to call me in a couple of days as I had also organized for an additional company to quote. 'No issue', she stated. "I'll ring you then".

Business Two

This sales rep. was totally different. He shows up 15 minutes early which is extremely uncommon. I don't mind individuals arriving a couple of minutes earlier than the agreed time, but 15 minutes is a little bit too early. He ought to have sounded first to see if it was okay. Because the scent wafted through my front door prior to he strolled in, John was obviously a smoker. That actually puts me off. Not just that he was unshaven and dressed in a sloppy way. John looked like he simply rose, got dressed, had a smoke and turned up at my home.

Possibly I should not have actually been so fast to judge him, however his image gave me the perception that the company must be extremely less than professional to have individuals like this representing them.

John had no earlier walked with the door, when his mobile phone sounded. Instead of changing it off, he addressed it and had a discussion for a couple of minutes with someone from his business.

John did determine up for the blinds and offered a quote which compared with Mary's one was $600 less expensive. It appeared he hadn't consisted of one of the measurements for that reason validating why his quote was so much cheaper.

I didn't bother sounding him to discover out if this was why his price was much better than Mary's. I had currently decided that if he's a slob then the business he works for probably supplies shoddy blinds.

Whether that's true or not, does not matter because that's the perception I got about the company.

Exactly what Image Do You and Your People Portray?

Image is extremely vital. We evaluate people on the way they act and look.

Is the image you depict professional? Does it instill confidence, trust, dependability?

Image is not practically the physical facet of a person. The environment you work and live in also says a lot about you. So does the vehicle you drive.

Business One

This person turned up on time which in itself is a big bonus. I said to Mary to call me in a couple of days as I had likewise organized for another company to estimate. Company Two

This sales rep. was totally different. I don't mind people showing up a few minutes earlier than the agreed time, but 15 minutes is a bit too early. Instead of switching it off, he answered it and had a discussion for a couple of minutes with someone from his company.Business Dress