The government financial aid March, a news story

The government financial aid March, a news story in Calgary, Canada, had the dental local community, as well as the general public, up in arms above cancellation policies. According to CBC Information Calgary, "Roland Ikporo was charged $400 by Expressions Dental, a clinic in northwest Calgary, to get canceling an appointment for his seran an hour after he had booked that. "

It seems that Ikporo's son received a toothache on a Saturday afternoon, when his regular dental office was closed. He was able to get an emergency session at Expressions Dental where his / her son received an examination plus a full set of X-Rays.

Expressions Dental care discovered that the son needed four teeth extracted, so they set a meeting for the following Monday. However, once Ikporo returned home, he canceled the Monday appointment, and his visa or mastercard was charged a $400 cancelling best dentist in calgary fee.

Ikporo was told of which Expressions Dental has a 72-hour cancelling policy. Ikporo had a legitimate discussion, however, since the appointment was made having only a 48-hour advance notice, there seemed to be no way he could have abided by the 72-hour policy anyway.

It's not uncommon for a dental business to have a cancellation policy and to charge for missed appointments. But cancellation fees are usually in the $20-$25 range, not the particular $400 fee charged by Movement Dental.

A recent study, however, exhibited that, on average, 10% of clients are no-shows. How does a $25 cancellation fee compare to 10% throughout lost revenue? Do you believe $25 is an adequate cancellation fee?

Some points to Consider For Your Own Dental Business

Examine your cancellation policy. Do you think is actually fair to both you and your people? Are your patients aware of the cancellation policy ahead of time, or are these people only informed of it at the time they will call to cancel? Are all of your staff members aware of the policy, and are generally they able to articulate it generously an intelligently to your patients.

How much do you charge for a canceled or missed appointment? And how does this compare to your lost revenue from cancellations? How many of your canceled appointments are you able to fill with last minute disasters?

It is perfectly acceptable for a tooth business to create a cancellation policy and also to charge a missed appointment payment. It is important, however, that the policy is certainly acceptable to both the dentist and the patients. So take the time to review your policy, both from the outlook of your financial health, and from the outlook of your patients.